6201 Fairview Road, Suite 320CharlotteNC 28210-4274United States of America
10.1 Smoothwall reserves the right to levy an administration charge in respect of returned Products.
10.2 Returns must be made subject to the following:-
(a) prior authority having been obtained from Smoothwall which will be given at Smoothwall's sole discretion;
(b) within 30 days of the date of the invoice; (c) the Products must be properly packed in the original packaging; (d) the Products must be in a saleable condition;