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Business Analyst

Location: Leeds or Hybrid

Want to deliver tech with purpose, with people who care?
Join us in our mission to create solutions that help keep children safe online.

What’s the opportunity?

As part of our Business Analyst team, you’ll play a key role in supporting our mission of creating safe online environments in which children can thrive. You’ll help provide business and system improvement changes, the link between technology and the business. You won’t be bored and you’ll know that your work is truly important in keeping our wheels turning. You’ll be working across a hybrid delivery model and on exciting projects that make a real life impact in our children’s digital journeys.

What will you be doing?

  • You’ll support the UK team to identify opportunities for improvements and drive impactful change within our UK operations
  • You’ll manage & support allocated business systems (e.g. Hubspot, NetSuite, Dynamics, Celigo)
  • You’ll own and drive the successful outcomes of allocated local and global projects
  • You’ll work within the global BA chapter on global approaches to business, project management and reporting practices
  • You’ll work with the global finance team to ensure strong governance and internal controls
  • You’ll run the management reporting program for our UK operations
  • You’ll be supporting the inter-system integrations to ensure that business processes remain optimised.
  • You’ll collaborate with other business analysts across the business to improve our analyst practices
  • You’ll work hand in hand with the security team to ensure that our business systems comply with relevant security standards
  • You’ll proactively identify and realise cost optimisations in business systems and assist with business system migrations
  • You’ll be assisting with the business continuity planning lifecycle.

Who are we?

As the K-12 market leader, Smoothwall provides cutting edge, on premise and cloud-based technology for UK schools to keep their students safe online. We exist to protect and support every child’s digital journey by leveraging industry-leading technology to protect 18,000 schools and close to 10 million students worldwide. With our UK head office in Leeds, our parent company, Family Zone Cyber Safety is headquartered in Australia, with operations throughout the US and New Zealand. We’ve grown fast and employ over 350 people. We’re all proud of our incredible journey so far …and the best is yet to come. That’s where you come in!

What will you bring?

  • You’ll have exceptional analytical and conceptual thinking skills
  • You’ll be able to demonstrate exceptional interpersonal & communication skills with the ability to negotiate and influence
  • You’ll have strong data analytics skills and process analysis/re-engineering skills.
  • You’ll have a great experience in creating and presenting business analysis, plans and reports
  • You’ll know your way around Google G Suite / Workspace
  • You’ll be experienced in using ERPs and business intelligence tools
  • You’ll have a high attention to detail, diligence and follow-through
  • You’ll be great at planning, time management and project management

Why choose Smoothwall?

In this role, you can expect:

  • Hybrid working
  • Competitive salary, including company shares
  • We are proud of our company culture and values which we embody on a daily basis – what do you want to achieve when you pass through those doors every morning?

More importantly, you’ll:

  • Deliver tech with purpose…

As part of our Business Analyst  team, your work truly matters. Your contribution will enable our Sales team members to deliver real-world results for children, their families and the wider community.

  • With people who care…

You’ll work among a close-knit team of like-minded professionals who share your passion for doing a great job and helping others. Your colleagues will be outcome-focused, detail-oriented and honest team players. And they’ll expect the same of you.

  • Through work that you love…

Every day in our business brings exciting, important challenges. In addition to your day-to-day responsibilities, we’ll be counting on you to constantly change and improve our business systems.

  • And a career that you own.

With us, you’ll become our ‘go-to person’ in-house for all things Sales and Business Analyst; we’ve got the comprehensive training and development tools to get you there. And as you grasp these many opportunities, you’ll carve out an outstanding career.

Shortlisting will commence immediately.

Sound like you?

Tell us about yourself. Send you CV and covering letter to:
Shaylan.mistry@familyzone.com

Site URL: https://www.smoothwall.com/education | Locale is :

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