Offsite filtering and remote network access

Please find below guidelines and technical support to assist you with offsite filtering and remote network access.

Key guidance includes:

How to access the Smoothwall Filter for iOS devices (via iOS Global HTTP Proxy), Android tablets, Chromebook, Windows and OSX laptops.

How to roll out Cloud Filter for Chrome and Chromebooks.

How to access your network remotely.

More Information

FREE Classroom Manager to the end of the school year

If you have no technology in place to support remote learning, and provided you use Chromebooks and Google Classroom, we will provide Classroom Manager for you free of charge. This will extend until the end of the school year.

Used in conjunction with Google hangouts, Smoothwall Classroom Manager will help your teachers to take control and improve outcomes in a remote learning scenario.

Our web page contains information on key features and includes an animated walkthrough. Click here to learn more.

Alternatively please contact us below.

Contact us

FREE Cloud Filter to the end of the school year

If your organisation uses Chromebooks and you are without remote filtering at this time we will provide you with Cloud Filter free of charge to the end of term. This will enable you to monitor and protect Chromebooks from harmful online content while students are at home.

Requiring no on-premise software, set up is simple and quick. It will allow you to see browsing activity and identify children who may be at risk – children who may otherwise go unnoticed.

Contact us for more information.

Contact us

FREE mental health support line – 24/7

To help our education customers with any mental health issues you may be experiencing Smoothwall has partnered with national charity Education Support. They are dedicated to the mental health and wellbeing of education staff. Their free help and support line is available to any education professional in England, Scotland or Wales, whatever your role – temporary or permanent.

If you need to talk to someone, no matter how trivial, their trained counsellors are a phone call away 24/7

UK wide call: 08000 562 561
Text: 07909 341229


New digital safety information pack to share with parents and carers

Online safety has never been more important. Smoothwall’s digital safety pack is for all school ITs and DSLs to share with parents and carers on how they can keep their children safe online, whilst at home.

This handy document includes advice on digital dangers, how to make devices safe, how to ensure the safe use of social media, plus more.

Download it for free below.

Download guide

Digital Safety Pack

How can we help you?

Digital safety and keeping young people protected online is more important than ever in these challenging times. Smoothwall is your partner not just your vendor. We have three priorities:

  1. To help our customers to maintain their levels of digital safety and
    keep their students protected.
  2. To help our customers emotionally with a free helpline – provided by our charity partners Education Support.
  3. To provide remote learning and filtering technology free of charge to struggling schools who may otherwise go without.

If there is anything you would like from us at this time do get in touch.
Please be assured that if we can do it, we will.

We’re here for you.
Georg Ell

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