Here for our customers
Covid-19 support

During these pandemic times we want you to know that we’re here to support you and your school community in every way we can.

Below is a list of things we’re doing right now. Please check back regularly for updates. If you would like to speak to us please get in touch.
We’re here for you.

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WEBINAR: How to execute digital safeguarding on remote devices

Practical insights for school ITs

With thousands of students set to receive laptops and tablets from the DfE to support home study, it is vital to protect these devices from online harm.

In this short webinar, Smoothwall’s Technical Authority Rob Faulkner explains what safety technology is needed and takes us through the steps of a successful execution.

You will learn:

The 3 ways to provision devices for children at home.
How to deploy digital safety technology.
How to maintain safety post-deployment.

Click on the image to watch now.

Offsite filtering and remote network access

Please find below guidelines and technical support to assist you with offsite filtering and remote network access.

Key guidance includes:

How to access the Smoothwall Filter for iOS devices (via iOS Global HTTP Proxy), Android tablets, Chromebook, Windows and OSX laptops.

How to roll out Cloud Filter for Chrome and Chromebooks.

How to access your network remotely.

More Information

Smoothwall Monitor – Now available to try out for 90 days – FREE

More and more schools across the UK are using digital monitoring to help them spot vulnerable or at-risk pupils who be may going unnoticed.

If you are considering monitoring or are yet to learn about this vital safeguarding technology Smoothwall Monitor is now available for you to try out for 90 days for FREE.

There is no obligation, no risk and nothing to pay unless you decide to adopt it after the period.

Contact us for more information

FREE online courses for state school pupils from EtonX

Eton College has made several of their online self-study courses from EtonX Future Skills Programme available free of charge to state school pupils in the UK. The courses offer training important to life and the workplace and are particularly suitable for Years 11 and 13.

For more information and to apply, please visit their website.

Find out more

FREE mental health support line – 24/7

To help our education customers with any mental health issues you may be experiencing Smoothwall has partnered with national charity Education Support. They are dedicated to the mental health and wellbeing of education staff. Their free help and support line is available to any education professional in England, Scotland or Wales, whatever your role – temporary or permanent.

If you need to talk to someone, no matter how trivial, their trained counsellors are a phone call away 24/7

UK wide call: 08000 562 561
Text: 07909 341229

10/4/20 – Why the DfE must act NOW to digitally safeguard students in the Covid-19 lockdown

There is a new emerging threat to child safety in these lockdown times.

With schools now closed, many children across the UK are using the internet unfiltered & unsupervised. It’s a situation that’s not gone unnoticed by online predators.

The DfE must act now to digitally safeguard students at home. Read our article to learn why and how.

Learn more

New digital safety information pack to share with parents and carers

Online safety has never been more important. Smoothwall’s digital safety pack is for all school ITs and DSLs to share with parents and carers on how they can keep their children safe online, whilst at home.

This handy document includes advice on digital dangers, how to make devices safe, how to ensure the safe use of social media, plus more.

Download it for free below.

Download guide

How can we help you?

Digital safety and keeping young people protected online is more important than ever in these challenging times. Smoothwall is your partner not just your vendor. We have three priorities:

To help our customers to maintain their levels of digital safety and
keep their students protected.
To help our customers emotionally with a free helpline – provided by our charity partners Education Support.
To provide remote learning and filtering technology free of charge to struggling schools who may otherwise go without.

If there is anything you would like from us at this time do get in touch.
Please be assured that if we can do it, we will.

We’re here for you.
Georg Ell
CEO

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Here for our customers Covid-19 support