Customer Conference

Newcastle | Wakefield | Cheltenham
July 2023 – November 2023

User Conference

We’re excited to announce our upcoming 2023 Smoothwall Customer Conferences and would like to invite you to join us!

Taking place across the UK, our one-day events are a fantastic way for our IT and DSL customers to come together and discuss all things student digital safety. And they’re free of charge.

Highlights include:

  • Discover our latest product developments and 2024 roadmap
  • Get up to speed on new and emerging safeguarding risk trends
  • Collaborate with peers, discuss challenges and share best practice
  • Share your valuable feedback with our product team and help shape future product developments

Choose your nearest location and register below

Newcastle Conference
Thursday 6th July 2023

Walker Riverside Academy

Waverdale Avenue
Newcastle upon Tyne

Watch highlights video here



09.30 – 10.00 am
Arrival – tea / coffee / pastries

10.00 – 10.10 am
Adele Abbiss, UK Marketing Manager, Smoothwall

10.10 – 10.20 am
The Smoothwall 2022 Impact
Rob Faulkner, VP Prevention & Enablement, Smoothwall

10.20 – 10.50 am
KCSIE/DfE 2023 Legislation Updates
Kat Howard, Head of Education and Wellbeing, Smoothwall

10.50 – 11.00 am

11.00 – 11.25 am
Smoothwall 2024 Development Roadmap
Rob Faulkner, VP Prevention & Enablement, Smoothwall

11.25 – 12.00 am
Integrating Filtering
Tom Newton, VP Unification, Smoothwall


12.00 – 12.40 pm

12.40 – 13.15 pm
A Whole School Approach to Digital Safeguarding
Kat Howard, Head of Education and Wellbeing, Smoothwall

13.15 – 13.50 pm
Digital Safeguarding: A Customer Experience
Andy Eastcrabbe, IT Manager, Hipperholme Grammar School

13.50 – 14.30 pm
Open Forum Q&A – Your Questions and Challenges Answered
with Rob Faulkner, Tom Newton and Kat Howard

14.30 – 14.45 pm


Lunch and refreshments will be provided. Car parking is available on-site. Please confirm on the booking form if you require a parking space.

Can’t make it?

If you’d like to attend but can’t make any of the dates already listed please submit your details below and we’ll contact you about any future events.

If you have any questions or would like further information please email [email protected]

The Smoothwall Newcastle Customer Conference was fantastic!

A huge thank you to everyone who attended. Events like these provide invaluable opportunities for us to engage with our customers, and our customers to engage with each other. Sharing the challenges, solutions and ideas for the future around student digital safety and wellbeing is so valuable.

Here’s a short highlights video from the day >>

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