Our promise to our customers is to be the most trustworthy digital safety provider in the world. Your success starts with our world-class support.
Need technical support now?:
– For REGULAR or MEDIUM PRIORITY tickets please use our WEBFORM
– For URGENT ISSUES ONLY, please call on +44 (0)800 5999 041
Browse our knowledge base, view product documentation and updates, provide feedback, or get in contact with our customer success team. We’re here to guide you every step of the way. Whether you need to find out how to tweak something here, add something there, we have the resources you need.
Almost 20 years’ worth of Smoothwall knowledge. All at your convenience to assist you.
We all need help sometimes. Our product documentation provides detailed instructions to successfully use Smoothwall solutions.
Our customers play a pivotal role in helping shape the quality of our blocklist. Let us know if you think there is a better place for a domain in one of our categories or let us know of a domain that you think needs adding to the block list.
Check out our product enhancement, new features, and how you can take advantage of them.