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18 Jan 2016

Port of Lisbon

Who

APL is the regional port authority, based in Portugal’s capital City, who manage operations for the port and surrounding areas.

The Challenge

To ensure none of their users had access to the general web use or inappropriate material, that would essentially harm productivity.

Big results

Implemented Smoothwall’s Secure Web Gateway to gain a high level of control over bandwidth used, with the ability to also disable sites that potentially damaged infrastructure and productivity.

What’s the Background?

APL is the regional port authority, based in Portugal’s capital city, Lisbon. They manage operations for the Port and surrounding area, as well as ensuring the safe offshore approach of all commercial and leisure vessels.

The IT team, headed by Fernando Almeida, provides support for the IT systems including software and hardware.

In an organisation which deals with multiple aspects of sea trading and port safety and security, safe and reliable web access is a must.

What was the problem?

APL’s primary driver was to make sure that none of their users had access to inappropriate material, and that general web use didn’t harm productivity.

“Smoothwall minimises this by preventing hazardous and time-wasting sites from being accessed.”

Video streaming also became an issue, taking up valuable bandwidth: “We wanted a solution where time slots could be implemented to block video sites like YouTube during core operating hours”.

Continuity problems with their previous provider meant that they needed a reliable, consistent solution.

We wanted a solution where time slots could be implemented to block video sites like YouTube during core operating hours.

Fernando Almeida Head of IT Team

How Smoothwall helped?

Smoothwall has given APL a high level of control over access to inappropriate content, improving staff productivity and protecting against illegal material. Secure Web Gateway allows them to manage and control the use of bandwidth more effectively, disabling access to sites that were potentially damaging to their infrastructure and productivity.

Streaming HD video no longer monopolises APL’s resources, freeing up the available bandwidth for business critical applications.

“Smoothwall has saved us money — there’s no need for us to buy extra bandwidth, since we can control the access flow, permitting only sites that are important for our business at core business hours”.

Filipe Pedro, IT Support Team Leader, was also able to create more precise policies than ever before: “I especially like the granularity of the solution, allowing us to manage a wide number of situations.”

He particularly likes the comprehensive choice of category groups which can now be managed centrally through the GUI, and the flexibility to add new policies as and when they need them.

“We can now make the most of the Internet connection, controlling who can access what, at any given time of the day — whilst also optimising bandwidth. Smooth! As your motto states: ‘The Web You Want’. In this case, it’s the web APL wants”.

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