Support
Our promise to our customers is to be the most trustworthy digital safety provider in the world. Your success starts with our world-class support.
Where would
you like to go?
Browse our knowledge base, view product documentation and updates, provide feedback, or get in contact with our customer success team. We’re here to guide you every step of the way. Whether you need to find out how to tweak something here, add something there, we have the resources you need.
Knowledge base
Almost 20 years’ worth of Smoothwall knowledge. All at your convenience to assist you.
Help site
We all need help sometimes. Our product documentation provides detailed instructions to successfully use Smoothwall solutions.
Blocklist feedback
Our customers play a pivotal role in helping shape the quality of our blocklist. Let us know if you think there is a better place for a domain in one of our categories or let us know of a domain that you think needs adding to the block list.
Product updates
Check out our product enhancement, new features, and how you can take advantage of them.
