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06 Jul 2016

Smeg

Who

Smeg is an Italian home appliance manufacturer based Abingdon, Oxfordshire. Established in 1989, they have been supplying premium domestic appliances across the UK for more than 20 years.

The Challenge

Smeg needed a solution that effectively and securely classified sites by category and provided access to support staff in the UK.

Big results

Smoothwall’s web hosted solution is easy to deploy & integrate with active directory. It is cost effective and requires less day to day IT admin as all Smoothwall policies are configured properly.

What’s the background?

Smeg is an Italian home appliance manufacturer and has 17 major subsidiaries. Smeg UK, established in 1989, has been supplying premium domestic appliances across the UK for more than 20 years and supplies an extensive range of over 750 products ranging from small appliances through to ovens and refrigerators.

Smeg’s UK operation houses a sales department, customer relations division, marketing, human resources and commercial Smeg foodservice solutions.

We’ve seen a big decrease in the number of tickets requesting us to allow access to websites.

Simon Jarvis Operations & IT Director

What was the problem?

Smeg wanted the ability to filter and secure web access for their employees to ensure their online safety and increase productivity. Their previous solution, Webroot, removed the categorisation of a website requiring them to be reclassified each time a user visited again.

Consequently, users were blocked from visiting sites that they had previously been allowed to access. While remaining secure, this behaviour was extremely frustrating for users and additionally required a high degree of IT admin.

How Smoothwall helped

Prior to the installation, Smeg had piloted various other solutions, however it was Smoothwall’s granularity of filtering, ease of deployment and excellent cost that exceeded their requirements.

Smeg implemented Smoothwall’s SWG solution. The SWG’s classification of sites by category was much more stable and required less IT administration than their previous solution. Smeg also benefitted from Smoothwall’s real-time content aware web filter, extensive reporting and easy authentication.

Simon Jarvis, Operations & IT Director, stated that they “now see a big decrease in the number of tickets requesting us to allow access to websites”

With every IT system there is always a trade-off between security & ease of use. For us Smoothwall gets this balance right.

Simon Jarvis Operations & IT Director

 

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