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31 Oct 2017

Smoothwall achieves ISO 9001 certification from the British Assessment Bureau

Smoothwall is proud to announce that we have achieved certification to the internationally recognised ISO 9001 standard, establishing us as one of the leaders in our field.

This independent assessment was conducted by the British Assessment Bureau, a leading Certification Body, and demonstrates Smoothwall's commitment to customer service and quality in delivery.

We have now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001 logo to demonstrate our conformance to the standard.

ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction.

Certified organisations are committed to continuous improvement and are assessed to ensure progress is being maintained. We have shown that we have good reliability and process controls around our products and services, which means lower cost for our customers!

Smoothwall's Chief Executive Officer, Michael Marks said

"We're particularly pleased to have achieved standard ISO 9001 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.

The benefits of certification to ISO 9001 include:

  • Streamlining an organisation’s procedures;
  • Bringing consistency to an organisation’s service delivery;
  • Reducing cost and rework;
  • Improving an organisation’s management practices;
  • Enhanced status;
  • Competitive advantage;
  • Lower insurance premiums.

Smoothwall is a specialist developer and provider of internet security and web filtering solutions. Established in 2001, we pioneered the development of real-time content-aware analysis enabling millions of users worldwide to access legitimate online resources.

Currently Smoothwall specialises in delivering intelligent web filtering solutions designed around the evolving needs of UK Education and are currently market leader, protecting over 7000 schools.

Smoothwall also provides safe internet access to users within Healthcare, Government, Third Sector and Corporate organisations across the globe.

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